What a nightmare - Wrong info

Good day<br> I joined Discovery medical scheme in August as I wanted a medical aid scheme I could rely on at anytime because when you are pregnant and have a kid you are always more cautious. I have been having nightmares since day 1 with the plan I was advised would be BEST FOR ME, ITS THE TOTAL OPPOSITE THEREOF. When I call the Call centre Im given a bit of hope only to have my hopes shattered the next day when I call again and am given different information by another agent. Why should I be calling the same call centre everyday. I was told to go on the Discovery Classic Delta Saver so that I can have PEACE OF MIND. ITS MORE LIKE A NIGHTMARE. WHEN ASKED IF I CAN DOWNGRADE TO THE KEYCARE PLUS OPTION. I AM TOLD I CANNOT BECAUSE THIS IS NOT SEEN AS A DOWNGRADE AS IT COVERS MORE HOSPITALS. <br> MORE MISLEADING INFORMATION. DONT INFORM CLIENTS YOU CAN DOWNGRADE YOUR PLAN AT ANYTIME BUT NOT UPGRADE BECAUSE WHEN I REQUESTED THE DOWNGRADE YOU GAVE ME ANOTHER DIFFERENT STORY. 25 % OF my premium I pay goes towards my medical aid savings, and when I ASKED WHERE THE 75% OF MY PREMIUM GOES TO, I AM TOLD THIS IS FOR INSURED HOSPITAL COVER OR 200 % HOSPITAL COVER INCASE YOU'RE IN AN ACCIDENT.