What a joke, we are only a number making Discovery rich

<p>Membership number ********** 50. I was approved for a Chronic Illness Benefit on 10/07/2014 (ref ********** 326) for a specific condition. In the approval letter from Discovery it states that I have 2 "number of specialist consultations per year". Every year this gets paid by Discovery from the chronic illness benefit, however this year they just decide that it must come out of "day-to-day" benefits. They paid for one already this year (in January) but the second for the year gets declined. DO YOU WANT ME TO ONLY SEE THE DR ONCE A YEAR NOW, SURELY THIS IS NOT TO MY OR YOUR BENEFIT??. I have spoken to Ricardo at Discovery health on 06/10/2016 which confirmed that the claims department made a mistake and he will ask to relook at the claim. He told me that he will personally phone me back on Monday 10/10/2016 as he is on leave on Friday 07/10/2016. STILL WAITING!. I just received another email from Discovery Health stating that the claim was AGAIN declined. Im not sure that Discovery actually know what they are doing. We are just members who make Discovery richer. I want to officially place on record that I will from now on ONLY visit the Dr once a year and I hope Discovery is ready for the consequences. Consumers, lets stand together and support #discoverymustfall. If the students can do it, so can we.</p>