WV
Werner V

1 reviews | Active since Dec 2016

22 Sept 2021, 09:11

what a joke this is?

I am truly disappointed in vitality, I have had an ongoing issue since the 19th of August, meaning more than a month......

Still today no feedback. I was called by a manager 4 days after requesting to speak to a manager, stating I would get feedback early this week, it is already Wednesday.

Discovery what is happening???????

If this issue is not resolved by the end of this month I might just report Discovery to the medical council, and also take further steps as Discovery cannot comply to the terms and conditions stated.

0
Replies (2)
Discovery Health
Discovery Health's reply22 Sept 2021, 10:55
Official
Dear Werner V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Sept 2021, 11:21
Official
Dear Werner V 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team