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Sonette S

1 reviews | Active since May 2012

07 Sept 2021, 11:32

What a disgrace of support

Go check my last closed query.

Your care and compassion is sparkling.

You are an embarrassment to the needed view of medical support. Your lack of care could land me in hospital.

Work on SOLUTIONS, not your ill conceived notion of how fair it is to double debit an account that has NEVER missed payment and NOT being willing to implement a PRO RATE system that is followed by MILLIONS. Simply because I get paid on a different day.

0
Replies (3)
Discovery Health
Discovery Health's reply07 Sept 2021, 12:46
Official
Dear Sonette S 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Sept 2021, 14:03
Official
Dear Sonette 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Sept 2021, 13:31
Official
Dear Sonette

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team