WW
Willem W
1 reviews | Active since Jul 2014
15 Feb 2023, 13:33
Wellth Fund used even before it was allocated
Today I received an email from Discovery Health: We have unlocked your Wellth Fund. Value R5000. Remaining: R2752.40 I logon to their dysfunctional website and managed to find the Wellth Fund dashboard. It states that R2247.60 has been used. So, how is it possible that even before my Wellth Fund was unlocked, almost half was "used". When, by whom? Not even a transaction history available on the website?
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Replies (2)
Discovery Health's replyOfficial
15 Feb 2023, 14:16Dear Willem
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply15 Feb 2023, 14:16
Official
Dear Willem
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
16 Feb 2023, 14:03Good day
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply16 Feb 2023, 14:03
Official
Good day
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team