Wellth fund is locked

Item: Discovery Health
Rating: 1
Author: Charles M

On the 23rd of July did a health check at my local clicks. My Wellth fund is still locked. Called the call center on the 25th of July to find out why it's taking this long.

It's been 2weeks, no feedback or any response

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

01 Aug 2024, 06:42

Dear Charles M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply01 Aug 2024, 06:42

Official

Dear Charles M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Aug 2024, 16:11

Dear Charles M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

Discovery Health's reply02 Aug 2024, 16:11

Official

Dear Charles M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

Charles M's updateReviewer Update

02 Aug 2024, 16:37

Dear ZAK thanks for calling and informing me that my Wellth fund is now unlocked.

Charles M's update02 Aug 2024, 16:37

Reviewer Update

Dear ZAK thanks for calling and informing me that my Wellth fund is now unlocked.

Discovery Health's replyOfficial

08 Aug 2024, 13:38

Dear Charles M

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team

Discovery Health's reply08 Aug 2024, 13:38

Official

Dear Charles M

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team