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sarah.jane.doak sarah.jane.doak
1 reviews | Active since Jul 2016
24 Jul 2023, 11:31
Well done Discovery!!
I received some invoices from the lab which Discovery couldn't assess as they said the procedure code was incorrect - lab insisted it was right... Spoke to Yolanda Dyantyi at Discovery who was really empathetic, even she couldn't establish the reason, needed to send this for review and promised to call me in a day or so, which she did, claim paid by Discovery and she left a message on my phone as soon as payment was made. Really great service, great follow up and I'm very impressed!!
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Replies (1)Discovery Health's replyOfficial
25 Jul 2023, 07:10Dear Sarah D
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Jul 2023, 07:10
Official
Dear Sarah D
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
Thank you for the positive feedback.
Regards
Discovery Health Servicing Team
