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rlp.pvs rlp.pvs

1 reviews | Active since Dec 2016

04 Jun 2026, 11:20

Welcome to the Discovery Health Circus!

SERIOUSLY!!!!!, This is beginning to sound like a broken record. I went to collect my June medication and yet again, I was told by the pharmacy that there was a levy on my Emcor 2.5mg, only available on June 10th as I had exceeded my usage. Well, as I only take the product from Clicks on a monthly basis, I questioned this and that was what I was told. So in view of this I kindly request your company to provide me with the data related to my so called exceeding my allocation of this product, which is a critical medicine? Someone has got it wrong. I refused to take the product and left without it. (Same as last month). But this is beginning to look like a circus with the clowns in charge! But this is the second time in 2 months, your company obviously don't get the message

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Replies (3)
Discovery Health
Discovery Health's reply04 Jun 2026, 11:23
Official
Dear Paul M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


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rlp.pvs rlp.pvs's update05 Jun 2026, 08:57
Reviewer Update
So this continuing circus. I had a call from Discovery this morning and it is obvious that they firstly are actually incapable of managing the simplest of issues. A nd secondly incapable of actually listening. The person on the other end of the phone doesn't actually listen and tried to go through some historical data which doesn't add any value to the discission. Investigating the matter, that is a fairy tale. It happened last month and they were investigating the matter it happened again this month, and they are investigating the matter.
Discovery Health
Discovery Health's reply05 Jun 2026, 14:07
Official
Dear Paul M

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team