Weeks to rectify an issue

<p>I have phoned discovery 5 times. Sent emails and still i am waiting for them to pay back the correct amount into my medical savings.<br /><br />I collected my diabetic medication and due to it not being registered on my chronic plan, the amount came out of my savings. I then forwarded them the script and they registered my medication. They also then agreed to back date the payment and put back the money into my medical savings.<br /><br />After 4 phone calls and emails, they had only put back half of the amount, despite paying the pharmacy the full amount out of the chronic plan. Their website states that they have reversed the payment, but the money still does not reflect in my medical savings. It has been weeks now.<br /><br />I have had enough of trying to phone. </p>