NJ
Neil J
1 reviews | Active since Oct 2012
01 Dec 2021, 14:57
Website login issues
The consultants were great, especially Zanele who called me back knowing I was angry and frustrated and likely going to vent at her. So 5 stars to the consultants.
The website is terrible though, if you forgot your username or password trying to get it all sorted out is incredibly frustrating and the messages you get are not helpful at all, which is why I ended up calling in and taking it out on whoever answered my call. So 0 stars to the website.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
02 Dec 2021, 07:08Dear Neil J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Dec 2021, 07:08
Official
Dear Neil J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
02 Dec 2021, 11:54Dear Neil J
We contacted you to discuss your query.
Regards
Discovery Health Servicing Team
We contacted you to discuss your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Dec 2021, 11:54
Official
Dear Neil J
We contacted you to discuss your query.
Regards
Discovery Health Servicing Team
We contacted you to discuss your query.
Regards
Discovery Health Servicing Team
