MH
Marinus H

1 reviews | Active since Sept 2016

01 Aug 2017, 15:45

We ***** up and ***** you!!!!!!!!!!!!!!

<p>Discovery health has reduced my life expectancy by at least 10years.</p> <p>After filling in all the documentation and forms from A to Z I submitted it all on the 21st of July 2017 and phoned them today 1st of August 2017 just to hear that there is a small technical issue and that I have no medical cover.</p> <p>My question to Discovery is if there is anything wrong with the document why did they sweep it under the rug and never bothered to phone me to resubmit a document? Surely people don' go around filling in forms incorrectly to redo them?</p> <p>All I am asking is to have medical cover but after going up 4 levels of the chain of command I still don’t have an answer, just an ignominious response.</p> <p>All I want is to be helped.</p>

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Replies (2)
Discovery Health
Discovery Health's reply02 Aug 2017, 07:13
Official

Dear Veganzombie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Aug 2017, 13:46
Official

Dear Veganzombie

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team