mC
michael C

1 reviews | Active since Jan 2017

22 Apr 2022, 12:34

'We don't pay out to our clients who are white! They have had their time of priviledge...our management encourages us to not pay out to white people...whatever the circumstances....'

More than a week ago I asked Discovery why a pathcare bill on my chronic account hadn't been paid. I was assured that it would be sorted out by the 14th of April , it is now the 22/4/22. I spoke to Siphokazi today and she didn't have a clue about what was going on...no surprise there. I asked to be put through to her manager....still waiting 10 minutes later....then he hung up on me....

0
Replies (2)
Discovery Health
Discovery Health's reply22 Apr 2022, 12:44
Official
Dear Michael C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Apr 2022, 15:06
Official
Dear Michael 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team