NZ
Nads Z
1 reviews | Active since Feb 2016
27 Mar 2020, 08:27
We don’t care about you during Covid-19
Discovery refused to pay for my monthly chronic meds two weeks in advance, opting to use normal rules in an abnormal time. As a chronic asthma patient I am the high risk group, but they would rather I go stand in a queue during lockdown and expose myself than change the rules slightly! Rather save a bit of money now...and perhaps pay a whole lot later right? Risk my life would you? For the sake of the rules? Or wait, perhaps you are worried that I might overdose on Venteze? I always had the world of respect for Discovery, but not today!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
27 Mar 2020, 08:53Dear Nadia N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply27 Mar 2020, 08:53
Official
Dear Nadia N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Mar 2020, 13:30Dear Nadia N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply27 Mar 2020, 13:30
Official
Dear Nadia N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
NZ
Nads Z's updateReviewer Update
27 Mar 2020, 13:51In summary: I should have used MedExpress. It’s also my fault that I don’t know about MedExpress because it’s on their website and communicated in their annual benefits letter. Jaaaaa.
NZ
Nads Z's update27 Mar 2020, 13:51
Reviewer Update
In summary: I should have used MedExpress. It’s also my fault that I don’t know about MedExpress because it’s on their website and communicated in their annual benefits letter. Jaaaaa.
