PB
Paul B

1 reviews | Active since Jul 2018

24 Aug 2025, 07:15

We actually want to enquire about health insurance, but nobody is responding....

Impossible to get hold of from outside of South Africa.

My father who is 68, has a heart condition, is currently living overseas, is a SA citizen and is considering returning to South Africa, he needs an affordable medical aid, and wants to speak to someone. With regards to options, and waiting periods etc.

They are impossible to get hold of - we want discovery's business, we want to hear what they have to offer. We cannot enter a non SA number in the contact field, the email address the agent gave us *** doesn't work.

We want to hear what they have to offer, but it seems Discovery isn't interested in helping us.

0
Replies (2)
Discovery Health
Discovery Health's reply25 Aug 2025, 06:39
Official
Dear Paul B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Aug 2025, 13:55
Official
Dear Paul B

We’ve sent feedback to you on email as we could not contact you telephonically. 

Regards 
Discovery Health Servicing Team