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Tommy T
1 reviews | Active since Mar 2009
21 May 2025, 14:02
Watered down chronic benefit through the years
I am a member of Discovery Health for more than 20 years and the so called chronic benefit have been watered down trough the years. They initially paid full for the original medicine. Then, they changed it to pay full for the generic medicine and now only a small portion of the cheapest generic medicine with the following as the reason "We have paid up to the monthly Chronic Drug Amount for this medicine class. You need to pay any claims above the Chronic Drug Amount for the remainder of this month." They currently only pays R45 out of about R135 for my monthly chronic medicine.
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Replies (2)Discovery Health's replyOfficial
22 May 2025, 06:55Dear Tommy D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply22 May 2025, 06:55
Official
Dear Tommy D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
22 May 2025, 16:52Dear Tommy D
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply22 May 2025, 16:52
Official
Dear Tommy D
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
