BS
Brian S

1 reviews | Active since Sept 2014

31 Jul 2015, 14:33

WASTING MY TIME!!!!!

On discovery's new brilliant scheme all chronic medication must now be done via their idiotic call centre system. I called and after being transferred from pillar to post I was put on hold for 10 minutes. All I get is be please patient but nobody bothers to answer.<br> <br> I urgently require my medication while discovery thinks its a big joke to play games.<br> Discovery are quick to take my money but there is always an issue if you actually expect them to pay.<br> <br> PATHETIC, ***********, USELESS SERVICE

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Replies (1)
Discovery Health
Discovery Health's reply31 Jul 2015, 14:39
Official
Hello wefbjr guilgfsef,

Thank you for your comment.

We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.

Kind regards
Danita