BS
Brian S
1 reviews | Active since Sept 2014
31 Jul 2015, 14:33
WASTING MY TIME!!!!!
On discovery's new brilliant scheme all chronic medication must now be done via their idiotic call centre system. I called and after being transferred from pillar to post I was put on hold for 10 minutes. All I get is be please patient but nobody bothers to answer.<br> <br> I urgently require my medication while discovery thinks its a big joke to play games.<br> Discovery are quick to take my money but there is always an issue if you actually expect them to pay.<br> <br> PATHETIC, ***********, USELESS SERVICE
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Replies (1)Discovery Health's replyOfficial
31 Jul 2015, 14:39Hello wefbjr guilgfsef,
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
Discovery Health's reply31 Jul 2015, 14:39
Official
Hello wefbjr guilgfsef,
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
Thank you for your comment.
We have escalated the matter to our MedXpress Team for assistance. A representative will be in contact to advise you on the process to follow to obtain your monthly medication through this service.
Kind regards
Danita
