WARNING: Ruined my impressive credit score after I had paid balance already.

Member number ***. I had discovery life through my old work. When I left I was told I owe them money so paid them 5k and requested my account to be terminated with immediate effect on the 2nd of October 2023.

I kid you not, I am now getting roughly 10 missed calls a day from TransUnion credit bureau which is rightly flagged and dropped by true caller on my phone as I don't answer spam and numbers I do not know as principle. Regardless of that, I have no time to entertain these calls as I have paid.

As a result, when I tried to apply for a new phone the other day I was denied. I proceeded to check my credit score of which I had built up a pretty decent one as my wife and I are looking for a house, and to my horror I found out that even after I paid, Discovery ruined my credit score as if I haven't even paid yet, despite having proof of this both in bank statements and emails to and from them.

I hope you are happy Discovery. I cant even buy a cell phone on contract never mind a house, because of you listing me as having not paid my debts. You've ruined my chances of getting anything on credit even housing which my wife and I were wanting to work towards. My credit score took me YEARS to get it to where it was so basically you have *****ed me quite possibly irreversibly.