1 reviews | Active since May 2009
Wake up
Logged onto site to see last two claims - neither reflect on INTERACTIVE TIMELINE nor on a statement request - in fact the website it FOURTEEN DAYS OUT OF DATE. Its supposedly not my computer, but the DISCOVER so-called website. THIS WAS first noted today. Can you update your IT system. And have staff that can understand what the client is saying on the phone - Linda did not wish to trust me, and had to check that I had the two recent interactions (took a long time checking). train your call staff to be friendly and helpful not useless like Linda, I hope I never get him again.<br> <br> Do not phone me (doubt you would get the right numbers) - only email me and lets see which email address you use as your system keeps using the old one???Grrrr - makes you wonder
