TM
Tsholofelo M

1 reviews | Active since Feb 2015

18 Feb 2015, 11:29

Waiting period for non-chronic illness

I just added a dependant on my medical aid. On the form where they asked about the health of the dependant, they asked if the child had seen a Dr recently, I mentioned that she had swollen salivary glands, something that was only caused by a weak immune system after she had been sick a while. A bacteria she picked up at day care. When I added her, they approved the addition on condition that she be put on 12 months waiting period for the \salivary gland condition". I protested this because it is not a condition but an illness that she had at that time (more like the flu). They asked me to get an underwriting from my Dr to confirm that it was not a chronic condition"

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Replies (1)
Discovery Health
Discovery Health's reply23 Feb 2015, 13:29
Official
Hello Tsholofelomal,

Thank you for speaking to me earlier.

I confirmed that the application to add your dependant was underwritten according to the information received. We placed a waiting period accordingly and subsequently received the report from the doctor with additional information. I confirmed that the waiting period has been reviewed and I discussed the details telephonically. I also emailed you the information and you're welcome to contact me directly should you have any concerns.

Kind regards
Rishana