1 reviews | Active since Aug 2026
Waiting period complaint
My baby was born in March 2026 and unfortunately had to spend 5 days in NICU after birth. He had swallowed amniotic fluid during delivery and, as a precaution, was given antibiotics and monitored in NICU.
This was not a disease or pre-existing condition. It was something that happened during his birth and was completely out of my control.
However, because of this, Discovery has now placed my baby on a waiting period/exclusion for pneumonia, respiratory diseases and failure to thrive. This means that if my baby were to develop something like RSV, bronchitis, pneumonia or another respiratory condition, I have been told that Discovery will not cover the treatment during this waiting period.
As a mother, I am honestly terrified and extremely frustrated.
How am I supposed to protect my baby when he is being excluded from cover for illnesses based on something that happened at birth and wasn’t actually a disease or pre-existing medical condition?
His doctors have provided reports confirming that what happened was related to the birth, and not a diagnosed disease or chronic respiratory condition.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
