Waiting period

Myself and my family have been on a medical aid for over 30 years without any gap, yet Discovery placed a 3 month waiting period on my stuff. I do not think this is acceptable, as neither of the members have even been hospitalised in the last 2 years and we are not high risk patients. Paying a monthly instalment of R6K + and I am not even able to use the savings and must still pay for my own medicine is absolutely ridiculous.

If we were high risk patients, or had a big chronic account it would make a little bit sense, however we are not!!!

I want the waiting period removed from my account with immediate effect. Winter is coming and I would like to go and get vitamins and stuff now already, however I cannot do this on the medical aid.