NW
Nikki W

1 reviews | Active since May 2015

12 May 2015, 10:23

WAITING PERIOD

My family have been discovery health members for about 5 years and never before have we had such bad experience. In January we cancelled our membership to look at other options. After 3 months we decided to rejoin discovery. <br> <br> The first payment went off end of March for April. We even received a 'Welcome to Discovery' Email.<br> <br> On 7 May 2015 I took my daughter to the GP because of ear infection. The Dr informed me that the medical aid will not cover this due to a waiting period. Apparently there is a 3 month \WAITING PERIOD"if you rejoin Discovery. During this period you pay your full premium but you are not covered for anything. <br> <br> They literally make you pay for something you do not get!! This is ridiculous"

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Replies (1)
Discovery Health
Discovery Health's reply12 May 2015, 17:19
Official
Hello nikkiwiid,

Thank you for your comment.

We are investigating your query and will be in contact to assist.

Kind regards
Rishana