WAITING ON PAIN MEDICATION APPROVAL

My oncologist sent through a script for pain medication to be approved... as a cancer patient, I am having severe back pain. The script was sent last week Wednesday and today is Monday... I called to find out when I would hear from them and was told it takes 3 to 5 working my days for the case manager to approve/decline. But I've now been in excessive pain and patiently waiting on a response Wednesday, Thursday, Friday and a whole weekend. Not sleeping and just being miserable from pain and being uncomfortable.

Shouldn't the fact that you have a cancer patient in pain make it evident that a response is required ASAP.

I was told that the doctor must contact discovery and tell them that the medication is needed urgently and then wait 3 days for them to respond... what doctor has the time to sit and wait on the phone to do this?

I am very disappointed because all I want is some pain relief 😔