dM
david M

1 reviews | Active since Sept 2012

15 Jun 2015, 13:55

Waiting on meds that i have already been deducted

i have been deducted my co-payment for my meds as im a chronic asthmatic and i have not goteen my medication! no i call the call center and get told if i want it so badly i must got fetch it from dischem! this services is shocking and im really tired of having to fight for my medication! and the fact that you can debit me quickly but i have to wait for my meds!

0
Replies (1)
Discovery Health
Discovery Health's reply15 Jun 2015, 17:07
Official
Hello makings,

Thank you for your comment.

We sincerely apologise for the oversight regarding your medicine order and confirmed that the MedXpress team has been in contact to arrange for the delivery. They have discussed the details telephonically and will follow-up to ensure that this is resolved.

Regards
Rishana