WE
Willie E
1 reviews | Active since May 2014
08 Jun 2015, 14:40
Waiting more than month for MIV meds.
We joined Discovery beginning last month. Me and my partner app**** for chronic MIV meds. Mine was approved eventually on 28 May 2015. We are STILL waiting for my partners meds. His application is not yet looked at they told me. IT WAS ON ONE FORM MINE AND HIS. <br> You can not get to talk to mediexpress, I spend 37 min on my phone last Friday mostly on hold , was told the meds will be at Dischem Fourways. Just got back from there and NO MEDICATION again. <br> I am fed up!!.
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Replies (1)Discovery Health's replyOfficial
09 Jun 2015, 17:56Hello WEngelbrecht,
Thank you for your comment.
We are truly sorry to learn of your experience. I confirmed that you have been assisted by the Service Centre today and the MedXpress team has been in contact to discuss the delivery of your medicines.
Thank you for allowing us to assist with your query.
Regards
Arthi
Thank you for your comment.
We are truly sorry to learn of your experience. I confirmed that you have been assisted by the Service Centre today and the MedXpress team has been in contact to discuss the delivery of your medicines.
Thank you for allowing us to assist with your query.
Regards
Arthi
Discovery Health's reply09 Jun 2015, 17:56
Official
Hello WEngelbrecht,
Thank you for your comment.
We are truly sorry to learn of your experience. I confirmed that you have been assisted by the Service Centre today and the MedXpress team has been in contact to discuss the delivery of your medicines.
Thank you for allowing us to assist with your query.
Regards
Arthi
Thank you for your comment.
We are truly sorry to learn of your experience. I confirmed that you have been assisted by the Service Centre today and the MedXpress team has been in contact to discuss the delivery of your medicines.
Thank you for allowing us to assist with your query.
Regards
Arthi
