FB
FARHAAN B

1 reviews | Active since Jul 2016

06 Nov 2017, 21:52

waiting for a response

towards the end of last year discovery informed us of various network changers and product enhancements this here were get nothing except that we should get pre authorization before visiting a casualty unit.

we are still waiting for our membership cards that were promised 6 weeks ago i demand that it be couriered to us this week.

i would like to know if our family doctors of 20 years will be reentering the network as they have made various strides to get back on for the sack of there patients. there practice number is **********

i am waiting for a detailed response. from relevant departments i ahve to resort to this platform because discovery does answer yes but they do not answer with the patients health at heart rather at protecting there protocols and profit margins many other members are not aware of the fine print that discovery slips in this year was a terrible year of visiting doctors who were racialist unsympathetic ill informed about certain conditions precribing non formulary drugs. dirty surgeries but i as my self does this affect discovery or me as a paying member. oh yeas i forgot i am just a customer to a corporate company.

0
Replies (2)
Discovery Health
Discovery Health's reply07 Nov 2017, 11:37
Official

Dear dare2dream

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Nov 2017, 13:51
Official

Dear dare2dream

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team