bN
bash N

1 reviews | Active since Apr 2009

23 Oct 2015, 16:06

Waited almost 2 months for my memebership card

After e-mails sent back and forth for my card and getting no where I decided to post a report. I know that customer service should not be like this when only once some one posts something on Hello peter that things get sorted out quickly, but I must Thank Rishana as she had at least confirmed my delivery address before sending my card to me not like before. She saw it to the very end that my card was delivered to my work address and done in a very professional manner. Great Customer service. Discovery is Lucky to have you.

0
Replies (1)
Discovery Health
Discovery Health's reply25 Oct 2015, 21:00
Official
Hello storm347,

Thank you for taking the time to post this wonderful feedback.

We are sorry that your initial experiences was not of the standard we aim to deliver. Rishana is an asset to the team and we are proud of her for seeing your query to the end. We'll be sure to pass your feedback on to her and her manager so that she gets the recognition she deserves.

Regards
Annelize