Vitality work hard for nothing

Item: Discovery Health
Rating: 1
Author: Riekie S

Working so hard to achieve my points, then it is not awarded?? Gym visits are so far behind - Now I am getting emails that I am not going to make my 36 visits for the year?? Come on Discovery Vitality - dont make me suffer like this.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

20 Jan 2020, 12:02

Dear Riekie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Jan 2020, 12:02

Official

Dear Riekie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

23 Jan 2020, 08:47

Dear Riekie S
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply23 Jan 2020, 08:47

Official

Dear Riekie S
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team