nvdF
nurhan van der Fort
1 reviews | Active since Aug 2010
07 Oct 2019, 12:00
VITALITY TRAVEL DISCOUNTS DO NOT WORK
Hi
I have been trying for 2 weeks to make an international booking via Kulula however the system says there is a technical error not allowing me to make a booking.
I have called discovery numerous times indicating that there is an issue but they have not sorted it out.
Strangely enough it is not a general error as i am able to use my husbands login details and book perfectly fine but they do not give the full discount via his profile as he is not part of discovery bank
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
07 Oct 2019, 13:47Dear nurhan
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Oct 2019, 13:47
Official
Dear nurhan
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
nvdF
nurhan van der Fort's updateReviewer Update
13 Oct 2019, 21:10You have been intouch but have still not resolved the issue. We are coming to the end of the year when the ONE time people would actually like to use the discounts you so proudly sell and use as part of your marketing it doesnt work!
nvdF
nurhan van der Fort's update13 Oct 2019, 21:10
Reviewer Update
You have been intouch but have still not resolved the issue. We are coming to the end of the year when the ONE time people would actually like to use the discounts you so proudly sell and use as part of your marketing it doesnt work!
Discovery Health's replyOfficial
17 Oct 2019, 14:01Dear nurhan
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Oct 2019, 14:01
Official
Dear nurhan
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
nvdF
nurhan van der Fort's updateReviewer Update
29 Oct 2019, 08:25Dear Discovery,
Thank you for responding to my post however you only give me 30% discount even though i am entitled to 35% discount.
We seem to have one problem after the other after taking money from me for banking, health and insurance month after month.
Disgusting honestly
Thank you for responding to my post however you only give me 30% discount even though i am entitled to 35% discount.
We seem to have one problem after the other after taking money from me for banking, health and insurance month after month.
Disgusting honestly
nvdF
nurhan van der Fort's update29 Oct 2019, 08:25
Reviewer Update
Dear Discovery,
Thank you for responding to my post however you only give me 30% discount even though i am entitled to 35% discount.
We seem to have one problem after the other after taking money from me for banking, health and insurance month after month.
Disgusting honestly
Thank you for responding to my post however you only give me 30% discount even though i am entitled to 35% discount.
We seem to have one problem after the other after taking money from me for banking, health and insurance month after month.
Disgusting honestly