JC
Jacques C
1 reviews | Active since Apr 2009
03 Feb 2022, 10:24
Vitality Travel Appalling Service
Absolutely shocking service from Discovery Vitality Travel Team. At the start of COVID and travel restrictions they put all my international flights on hold. Since then I have been asking and emailing and logging calls with Vitality, Vitality Travel, Comair, Emirates and no one bothers replying. I have all the emails and records of every attempt to call you and contact you. If my tickets expire next week - you will hear from my Lawyers as it is NOT at a lack of me trying to get your attention in getting my issue resolved.
My tickets are due to expire next week. And holding on the phone for someone for 30+minutes just to get no-one answering their phones is ridiculous.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
03 Feb 2022, 10:26Dear Jacques C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply03 Feb 2022, 10:26
Official
Dear Jacques C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
04 Feb 2022, 07:51Dear Jacques C
We’ve responded to your query.
Regards Discovery Health Servicing Team
We’ve responded to your query.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Feb 2022, 07:51
Official
Dear Jacques C
We’ve responded to your query.
Regards Discovery Health Servicing Team
We’ve responded to your query.
Regards Discovery Health Servicing Team
