SB
Simamisa B

1 reviews | Active since Dec 2020

26 Jan 2023, 04:55

Vitality, together with Planet Fitness, ****med me

Discovery failed me. I believe Planet fitness took advantage of me because they knew Discovery won't do anything to defend me. I believe they are working together to sell people null and void contracts.

Planet fitness sold me a deal to gym in 2 clubs, that deal made me to cancel my virgin active membership and paid cancelation fees and paid joining fees only to be told later on that Vitality does not support that deal.

I want my deal that they sold to me, or they pay all my financial loses and get me the deal that the virgin active was offering me later on to get me back. I will sue both Discovery Vitality and Planet Fitness

Vitality has been promising to fix this and December I had access and I thought everything was fixed. Now I can't access my second gym again and they telling me it is either I go national or one club and they don't care.

0
Replies (1)
Discovery Health
Discovery Health's reply26 Jan 2023, 06:40
Official
Dear Simamisa B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team