Vitality & the Vitality Open outright theft

Vitality & the Vitality Open outright theft.

After subscribing to Vitality in September and October and earning points for active rewards as a Vitality member and subsequently cancelling I have "forfeited" all benefits even though I basically paid for them during the subscription period. Example: earned 325 points redeemed a R100 Woolworths voucher post cancellation to redeem the same R100 Woolworths voucher requires 250 points? Blatant *******. These points were accumulated before cancellation. As far as I'm concerned points accumulated or benefits accrued during the time I PAID for membership are still due to me irrespective of date of collection/redemption (understandably within a reasonable period).

Imagine ordering something paying for it & then a day or two later you want to collect & the price has gone up?

Complaint will be logged with ASA & DTI for further investigation.