Vitality Rewards: if you don't monitor them closely, Discovery will take you for a ride

I have been requesting Vitality Rewards to correct a system glitch since December 2018 (including on a previous HelloPeter post, which is now being ignored by Discovery)

Thus I am forced to re-post.

In summary:

1. I had 2 diamonds in Vitality Rewards. One of these diamonds randomly disappeared from my App in December 2018. 2. Discovery acknowledged this was due to a system glitch, and eventually re-instated the diamond over 2 months later. During this time of "investigation" by Discovery, I pointed out that my second diamond is about to expire, and one cannot transact with one diamond alone. 3. I was assured that once the first diamond issue is resolved (which it eventually was), then my second diamond will also be reinstated if it expires before the issue is resolved. 4. It is now almost 5 months down the line, and the second diamond has still not been reinstated 5. In fact the first diamond, which was reinstated, is probably going to expire before this is resolved!!

What a crazy circle of appaling customer service!

Discovery, just do the right thing. It really is simple.