Vitality rewards and points

For the past three weeks we have received a bunch of issues without any support or resolutions whatsoever.

The fitbit sync has been offline for three weeks now.

We achieved our goal the one week and did not receive a play on the board (this is minimum R25 of value that we did not receive)

We claimed R200 worth of Woolworths vouchers with our points. When we tried to use them, it said invalid voucher and the other one voucher expired even though the expiry date is end of October.

We are paying for a broken service, full of bugs, with very little support.