Vitality Premiums Billed Incorrect

Item: Discovery Health
Rating: 1
Author: Samuel M

I was billed R439 for Vitality Premiums, which is already paid through my Employer. - i changed my banking details to Discovery Bank, and requested that my National Membership, premiums of R280 be billed on the Discovery Bank Account, to my suprise an amount of R439 was debited against myAccount??

Helpful (0)

Replies (3)

Samuel M's updateReviewer Update

02 Feb 2024, 10:47

and somehow the amount is not being reversed

Samuel M's update02 Feb 2024, 10:47

Reviewer Update

and somehow the amount is not being reversed

Discovery Health's replyOfficial

02 Feb 2024, 11:24

Dear Samuel M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply02 Feb 2024, 11:24

Official

Dear Samuel M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

02 Feb 2024, 16:07

Dear Samuel M

Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team

Discovery Health's reply02 Feb 2024, 16:07

Official

Dear Samuel M

Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team