BS
BRONWYN S
1 reviews | Active since Jun 2017
27 Jan 2021, 10:43
Vitality premium mess up
Good day I cancelled my discovery vitality in December due too false advertising. 3 months free I was debited 3 months..that money was refunded too me in late December. I then added 2 minor dependants onto my medical aid effective 1jan 2021. I was then debited 2128 on the 25th Jan . I was then told i activated vitality and was charged for 3 months back ...i dont want any dealings with vitality. Every month I want to pay my medical premium of R439 per child and that's it ..please refund me what is due immediately thank you.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
27 Jan 2021, 11:02Dear BRONWYN S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Jan 2021, 11:02
Official
Dear BRONWYN S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Jan 2021, 16:19Dear BRONWYN S
We have contacted you and provided feedback.
Regards Discovery Health Servicing Team
We have contacted you and provided feedback.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Jan 2021, 16:19
Official
Dear BRONWYN S
We have contacted you and provided feedback.
Regards Discovery Health Servicing Team
We have contacted you and provided feedback.
Regards Discovery Health Servicing Team
