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yomattyg Y
1 reviews | Active since Jul 2016
04 Mar 2019, 09:37
Vitality Points not reflecting for Virgin Active Gym Visits.
My Discovery Vitality points are not reflecting for the past 7 days.
I was trying to get to Silver before i purchased an Emirates Air ticket to take advantage of the discount. I'm 200 points away and visited the Virgin active 4 times last week, therefore i should be on Silver. Now i am afraid i miss out on my Air Ticket, or if the flight price has increased.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
04 Mar 2019, 15:31Dear matthew-glowacki
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Mar 2019, 15:31
Official
Dear matthew-glowacki
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Mar 2019, 14:05 Dear matthew-glowacki
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Mar 2019, 14:05
Official
Dear matthew-glowacki
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
