kH
keith H

1 reviews | Active since Jun 2010

24 Jun 2020, 12:10

Vitality Points Allocation and Data

Hi I've been trying to get hold of Vitality. I recently did the 5km in 5 days challenge, but a day after the event was done, I got a new fitness tracker, and was fiddeling around to get it connected. I'm not concerned that I might've deleted my data for those 5 days. The only proof I have is via my Pacer app - that shows the amount of steps and Km's I did everyday for those 5 days. I see no points have been allocated as yet - please could someone check for me?

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jun 2020, 12:40
Official
Dear keith H We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Jun 2020, 08:41
Official
Dear keith H 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team