VITALITY NOT WORKING AND SO MUCH MORE ****!

sick of Discovery, glitches when Vitaity. Not the first time and I have to have a fight with Discovery every time? Still waiting for someone to unblock me from a twitter. Still waiting for a competent Vitality MANAGER OR HIGHER to review my Vitality status. STILL WAITING FOR A DECENT AND SATISFACTORY OUTCOME to my Vitality status. Been asked for supporting documents??? Supporting documents for what? When a family member dies families fall apart, people fall apart! What kind of supporting documents do you need apart from a death certificate. NO COMPASSION for your members! MY POINTS NOT REWARDED THIS WEEK..... SENT THROUGH PROOF OF WORK OUT... called the call center who said they see the workout... I’m told I must do the update on the app... I do the update. NO POINTS REWARDED. This affects my weekly goal and my rewards. SICK OF SHODDY CUSTOMER SERVICE FROM DISCOVERY I GET CALLS FROM CONCERNED DISCOVERY CONSULTANTS... I explain all the above and more... AND YET HERE I AM, again, complaining on Hello Peter. Lost count on the number of times I complained! Lost count on the number of times I’m told “we will look into this and give feedback” or “we will escalate this and get back to you” or “we are very sorry and will take this up with the Twitter team and escalate all your concerns and get back to you” BLAH BLAH BLAH!!!