MK
Mohammed K

1 reviews | Active since Aug 2011

01 Feb 2019, 08:22

Vitality Nightmare

Logged a request to activate my Vitality in the first week of Jan, specifically on my life policy for my husband and myself. By the 15th of Jan, it had not been activated. I then requested that it be activated 01 Feb. Low and behold, I log in today and it is still not activated.

This is my last attempt before giving up completely. What do I need to do to get it activated on my life policy?

0
Replies (2)
Discovery Health
Discovery Health's reply01 Feb 2019, 10:16
Official
 Dear Mohammedk 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Feb 2019, 12:39
Official
 Dear Mohammedk 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team