HM
Hulisani M

1 reviews | Active since Jun 2019

15 Aug 2019, 06:56

Vitality more like Mortality

I joined vitality to improve quality of my health but at this point it feels like I signed up for a stroke. 1. No one seem to know about the email we received for free activation with the gym.... Been calling - gym was the motivation of joining vitality. 2.Fitness device won't link - yes there's a problem but zero updates. Taking my device back as its faulty just admin and stress. 3. Smart me decided yes vitality insurance - terrible mistake. It won't record my trips keeps telling me my Bluetooth or GPS off especially after the car had been stationary more than two days. 4. I wanted a life cover and investment with discovery someone called me once (granted he got hold of me after a few tries) was busy then silence.... Thank u won't be needing it anymore. At ti's point I want all things discovery cancelled unfortunately can't cancel the medical aid too. I would if I could.

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Replies (2)
Discovery Health
Discovery Health's reply15 Aug 2019, 07:37
Official
 Dear Hulisani Mukwevho 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply20 Aug 2019, 12:11
Official
 Dear Hulisani Mukwevho 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team