dP
debbie P

1 reviews | Active since Nov 2019

16 Jul 2025, 08:05

Vitality miles owed to me

Discovery Vitality was cancelled ending 30 June. However vitality is paid one month jn advance, so effectively I paid for month of June, and therefore any Miles earned during June are due to me. Vitality now inform me that I am not due any miles because I cancelled. What utter nonsense , I paid for month of June, and therefore you owe me my miles. Pay what is owed to me? I await your response

0
Replies (3)
Discovery Health
Discovery Health's reply16 Jul 2025, 10:04
Official
Dear Debbie P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
dP
debbie P's update18 Jul 2025, 14:13
Reviewer Update
You have resolved nothing
Still no miles
Pay the miles owed to me
Discovery Health
Discovery Health's reply22 Jul 2025, 09:34
Official
Dear Debbie P

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team