DW
Devon W
1 reviews | Active since Dec 2019
11 Jan 2020, 14:21
VITALITY IS A HOAX!
I have been planning my honeymoon and thought let me see what discount I can get on international flights through Vitality. I searched for a flight on Emirates through the Kalula portal that Vitality members must use. The search result came back saying that a ticket would cost R16 000 normally, however with my Vitality discount it would only cost me R13 000. I then decided to have a look at Emirates’ website. I chose the exact same flight on Emirates and the exact same ticket costs R10 000 WITHOUT ANY DISCOUNT. So basically I must pay R3000 extra with my Vitality discount for a ticket worth R10 000!? How does that work? Are you taking us as a joke Discovery?
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
13 Jan 2020, 08:33DearDevon W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Jan 2020, 08:33
Official
DearDevon W
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 Jan 2020, 12:03Dear Devon W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jan 2020, 12:03
Official
Dear Devon W
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
