Vitality does not want to refund double premiums!

Item: Discovery Health
Rating: 1
Author: Yolandi W

<p>Discovery Vitality took a double premium of my account for benefits that I was not able to enjoy as I received my membership number only a week ago but they are billing me for the month of November and December and are refusing to pay back my premium.</p>

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Dec 2016, 12:42

Dear YolandideWitt

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply02 Dec 2016, 12:42

Official

Dear YolandideWitt

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

06 Dec 2016, 14:03

Dear YolandideWitt

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards
Heelan

Discovery Health's reply06 Dec 2016, 14:03

Official

Dear YolandideWitt

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards
Heelan