Vitality Baby-no activation!

I am so disappointed in Discovery. For more than a week now I have been trying to fix my profile. My husband and I found out the best news ever, we are pregnant with our FIRST baby. This is a really amazing journey and with the best medical aid we are supposed be treated good during this proses. I have been trying to activate my Vitality baby for more than a week. I have been calling in sending emails and just nothing. This is really upsetting and disappointing.