QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
15 Oct 2022, 14:18
Vitality asking REjoining FEE AGAIN
Vitality asking REjoining FEE AGAIN
Good day,
I have been a client with your establishment for 3 consecutive years.
I have cancelled due to retrenchment (and didn't knew i would get a part time vacancy so fast again)
Long story short, contract was cancelled end September (paid 4 months i didn't went to gym) now wants to restart at new location, and was adviced have to pay again a rejoing fee (not even 30days has passed)
I am not happy about this. Please try and resolve this (I am not going to pay a rejoining/activation fee again)
Thank you
Virgin Active SA Discovery Vitality
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
17 Oct 2022, 06:35Dear Quinton H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Oct 2022, 06:35
Official
Dear Quinton H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Oct 2022, 11:44Dear Quinton H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Oct 2022, 11:44
Official
Dear Quinton H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
