VIOLATION OF MEMBER RIGHTS CLOSED DSP

<p>O MY MOM HAS BEEN DISPLAYING DEPRESSIVE SUCIDAL EPISODES OF MENTAL INSTABILITY. </p> <p>SHE VISTED HER GP THAT WAS TAKEN OF THE NETWORK FOR KEYCARE DR VAHED AND BECAUSE HE HAS THE PATIENTS HISTORY AND HAS BEEN TREATING HER FOR MILD TO MODERATE DEPRESSION NOW IS ADVISING SHE SEE PSYCHRITRISTS FOR EVALUATION AND FURTHER ADMISSION. HER NEW GP DOES NOT DEAL WITH PSHCHRTRIC CASES AND DOES WE ARE NOT COMFORTABLE WITH HIM TAKING OVER AND REDIAGNOSEING HER. SHE IS CURRENTLY ON A HIGH DOSAGE OF ANTI DEP. </p> <p> </p> <p>THE POINT OF THIS COMPLAIN IS THAT MY MOM IS REGRESSING INTO A SEVERE STATE OF DEPPRESSION AND DUE TO THE EXTENSIVE POOOOOOOR INCONSIDERATE DISCOVERY KEYCARE SPECIALIST NETWORK THERE IS ONLY ONE PSYCHITRIST IN WELKOM THAT IS REGISTERED. I CALLED FOR AN APPONTMENT ON THE FIRST WEEK OF JUNE AND THEY CAN ONLY HELP UP ON THE 27 JULY 2017 IN THE MEAN TIME MY MOM IS A PATIENT WITH MULTIPLE CHRONIC CONDITION DIABETES AND HYPERTENSION. THE DEPRESSION AND ANXIETY EPISODES ARE MAKING IT VERY WORSE TO MAINTAIN THESE CONDITION. </p> <p> </p> <p>I KNOW THAT IF IT IS A MEDICAL EMERGENCY SHE SHOULD GO TO CASUALTIES YET HER STATE AS NOT REACHED THAT LEVEL BUT IS SLOWLY PROGRESSING. NOW OUR FRUSTRATIONS ARE THAT WE PAY MEDICAL AID PREMIUMS TO BE TREATED LIKE STATE PATIENTS WE FELL AS IF WE HAVE BEEN PLACED ON A WAITING LIST ALMOST 2 MONTHS TO SEE A DOCTOR WHILE THE PATIENT NEEDS UREGENT INTERVENTION THIS IS A VIOLATION OF THE HEALTH CARE ACT AS PER CMS MEDICAL SCHEMES ACT SECTION61 OF 1998. FORCED TO USE DSP BECAUSE MEDICAL SCHEMES ARE TRYING TO REDUCE COST AND MAXIMISE PROFIT MAGINS AT THE EXPENSE ON MEMEBRS.</p> <p> </p> <p>JUST LIKE MY NUMEROUS REVIEWS ON THIS PLAT FORM THAT NEVER GETS THE RESPONSE THAT IS FAIR AND ADEQUATE ENOUGH.</p> <p> </p> <p>I GUESS I JUST HAVE TO SIT BACK AND WATCH MY MOM DETERIORATE AND PULL HER HAIR OUT BECAUSE DISCOVERY IS FORCING HER TO USE A DSP THAT THEY ONLY HAVE ONE DECIPLINE OF.</p> <p> </p> <p>AND I WILL NOT ACCEPT THAT WE CAN USE OUT OF NETWORKS AND THE SCHEME PAY BACK SCHME RATES WE ARE NOT RICH LIKE THE MANAGEMENT OF DISCOVERY AND THUS WE RELY ON THIS MEDICAL AID TO PROVIDE HEALTH CARE WITH DIGNITY </p> <p> </p> <p>BUT CLEARLY MONEY IS MORE IMPORTANT. </p>