very unprofestional and very poor service and untrained staff

<p>all i wanted to do was add my daughter on my policy it took them 1month to tell me that she cant be added to my policy 1month ago app**** for my daughter individually till today i still get even a respond to say that its been accepted or decline and now the consultant tell me that they have to speak to my daughter but she is in china and she cant even speak english how the hell do you tell me after a month that you need to speak to her and i have been calling every day tracking number is *** please no one should be with discovery .</p>