AM
Avika M

1 reviews | Active since Feb 2022

12 Jan 2024, 12:42

Very sad about discovery health

This medical rejected a private hospital due to information that was not shared between classic medical aid and coastal.. the employee did not give information about which hospital it covers.. well this discovery is actually lucky a life was not taken due to information that was not sent .. please train your employees properly and services are very poor try phoning discovery no answer.. I could actually sue them due to a life that nearly went if I did not have the cash !!

0
Replies (2)
Discovery Health
Discovery Health's reply12 Jan 2024, 14:22
Official
Dear Avika M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Jan 2024, 11:01
Official
Dear Avika M

We have been in touch with you via email.

Regards 
Discovery Health Servicing Team