TM
Thobeka M
1 reviews | Active since Dec 2018
09 Nov 2021, 13:31
Very poor service
I’ve been a member for a very long time. I am now pregnant. My doctor recommended a NIPT to be done and Discovery approved on the 28/09/2021. I went to Lancet offices on the 29/09/2021 after I received their approval. I have received an email stating that I have to pay R5000 to lancet because Discovery does not cover such test. But I received an approval from Discovery. I am very disappointed and stressed. It is my first time pregnant and I feel like I am going to loose the baby. Discovery has let me down.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
09 Nov 2021, 13:42Dear Thobeka M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Nov 2021, 13:42
Official
Dear Thobeka M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Nov 2021, 10:48Dear Thobeka M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply10 Nov 2021, 10:48
Official
Dear Thobeka M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
